What is MySilverFast? – SilverFast Help Center

MySilverFast is our online portal introduced with the release of SilverFast 9 for the administration of your SilverFast software licenses. At MySilverFast you can always download the current version of your SilverFast software, view your invoices and purchase new software and upgrades. SilverFast 9 is not unlocked via a serial number, but via your MySilverFast access.

Your MySilverFast Account

If you purchase a SilverFast software (version 9 or higher) through our online store, we will automatically create a MySilverFast account for you if no user account has been created yet for the email address used. You will then receive a confirmation email after the purchase, which contains a link to further set up your user account.

Alternatively, you can create your MySilverFast account prior to purchase and then use it to purchase your software. To do so, please follow the link below and click "Register".

Screen_Shot_2021-06-18_at_10.26.42_AM.jpg

If you already have a MySilverFast account at the time of purchase, please always use the email address provided for that purpose. Then any software purchased will be automatically assigned to your account.

You can access your MySilverFast account online at any time at my.silverfast.com. Log into your MySilverFast account with your access data and you will reach your MySilverFast portal.

Licenses

In this area you will find an overview of the SilverFast licenses you have acquired. Here you can always download the latest version of your software, purchase new licenses and benefit from price reduced software upgrades.

Here you will also find entries for demo software that you have registered for testing. This page also provides you with some options for managing your software license.

Download Software Using the Download button you will always get the latest version of the software you have purchased.
Upgrade Software Click the Upgrade button to benefit from cost-effective software upgrades, e.g. to upgrade from scanner software SilverFast SE to SilverFast SE Plus with an extended feature range. You will be forwarded to the SilverFast Online Store.
Activate Demo Software by Purchase If you have registered and tested a free of charge demo software, you may use the Purchase button to buy this software. You will be forwarded to the SilverFast Online Store.
Add new License Click the green + button button, if you want to purchase another software license. On the next page select the Online Store option and you will be forwarded to make your purchase. Also, if you have received a Promotion Code or an Activation Key, you are on the right page to create your new software license and add it to your account.
Help Center In addition to this PDF file, you will find manuals and videos for using SilverFast as well as our online support In our help area. Select one of the individual tabs: Manuals: To get started with SilverFast, we would like to highly recommend our manual SilverFast 9 – First Steps. Documentation: Here you will find our FAQ, various SilverFast Videos and other PDF Instructions. Support: Our Support Assistant offers solutions to a wide variety of problems. Here you will find free support but also the opportunity to purchase Support Packages and personal 1:1 Online Training courses.

Profile
In this area you can view and change some personal data.
• Email – Here you can change your email address.
• Password – Set a new password for your MySilverFast account.
• Country – The specification of your country is important for future purchases.
• Language – Here you can set the language for your MySilverFast account.

Invoices
Here you will find all invoices for your SilverFast 9 software products.

In the View Invoice column, click on Show to open the corresponding invoice in your browser. You can also download your invoices as PDF files by clicking Download in the Download Invoice column.

If you have acquired a large number of SilverFast licenses, you can limit the invoices displayed using the search field at the top right of the page. For example, enter an invoice number or the date of purchase.

Related articles