Luca Lässig

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Activity overview

Latest activity by Luca Lässig
  • Luca Lässig created an article,

    I cannot find my scanner model in the webshop - what now?

    When you visit our shop website and look for the manufacturer and after that for the right model of your scanner, but you cannot find it, it could have the following reasons as mentioned below: We...

  • Luca Lässig created an article,

    I would like to purchase multiple licences of SilverFast - ist that possible?

    An order about mulitple licences is possible. Please write us an e-mail with your request to "sales@silverfast.de". Please make sure that you name us following informations: Your Name Your full ad...

  • Luca Lässig created an article,

    The two buttons underneath the licence - "Download" & "Upgrade"

    Underneath your SilverFast 9 licence you will find the two buttons "DOWNLOAD" & "UPGRADE".   By clicking the "Download" button, you will download the SilverFast software file on your computer follo...

  • Luca Lässig created an article,

    Cancellation policies for hard- and software

    In reference to our cancellation policies, the customer has the right to cancel a purchase contract for hardware within 14 days without stating a reason. Our hardware products include: scanner tar...

  • Luca Lässig created an article,

    Shipments to UK, Switzerland & Norway

    For shipments to Switzerland, UK and Norway we offer two different services: UPS (Standard) - 15,-€ FedEx (Express) - 42,90€ For both shippers you will receive a tracking number by clicking the f...

  • Luca Lässig created an article,

    Shipments around the world (excl. North & South America)

    For shipments around the world we use following shipper given below (if available for your country): DHL Standard UPS Express Saver FedEx Express The costs per shipment will differ with each coun...

  • Luca Lässig created an article,

    Shipments inside the EU (excl. Switzerland, UK & Norway)

    For shipments inside the EU we offer two different services. UPS (Standard) - 14,99€ FedEx (Express) - 22,90€ For both shippers you will receive a tracking number by clicking the following checkb...

  • Luca Lässig created an article,

    Can I sell my SilverFast 9 license - transfer to another owner?

    Of course, you can sell your license together with the linked scanner to another user.   Please note: You only have this option if you have purchased a full version or an upgrade to version 9. Howe...