To do this please follow these steps:
- close SilverFast if it is running and re-launch it
- enter the "Service Dialog" in the initial Welcome screen
- check the box "Remove scanner Preferences" and then
- click "Software Reset"
- Quit SilverFast and turn off the scanner.
- wait a few moments and turn the scanner back on.
- re-launch SilverFast
Related Articles
How can I reset SilverFast to factory defaults?
Sometimes it can be helpful to reset SilverFast to the factory default settings. A word of caution: Resetting SilverFast to factory defaults will not only reset the software, but will also delete your SilverFast preferences including saved settings. ...
Activating SilverFast 9
Unlike SilverFast 8, SilverFast 9 works without a serial number. Activation of the software and management of your licenses is controlled via your MySilverFast account. So don't be surprised if you don't get a serial number to unlock it after your ...
Banding in my scan with SilverFast 8
If you have a stripes in your image in regular and broad fashion with no variation in colors, please try the following: 1) Start SilverFast only up to its welcome screen 2) Click on "Service Dialog" on the lower left corner 3) Click on the "Reset SN ...
SilverFast crashes - what can I do?
A crash can have many reasons and you might not be able to solve the issue all for yourself, but here is what you can do: - if you can still access SilverFast: 1. Switch off the scanner and quit SilverFast (force quit, if necessary). 2. Switch the ...
What to do if there is a problem with SilverFast
There may be many reasons for a crash, and there are some things you can try yourself to solve the problem. Here's what you can do: - if you can still access SilverFast : 1. Switch off the scanner and quit SilverFast (force quit, if necessary). 2. ...