General
How to create masks in the Windows version of the SRDx tool?
You saw it in the video, but you missed it said (for macOS only). Well, even with macOS, there is a better option, and for Windows it is the only option anyway. You do not create the selection mask in the SRDx for Photoshop plug-in itself. Instead ...
Where do I find a tutorial movie that helps me to get started with using the SRDx plug-in?
In the process of digitizing old photos, slides, negatives and Kodachrome images, dust and scratches on the pictures are digitized as well. Removing these defects in Photoshop without blur filters, which affect the image quality, can be a tedious ...
SRDx seems to "Cannot connect to the internet". But I have been able to use it just a couple days/weeks/months ago on same computer. I am using Windows.
Well, if this message comes up, and especially if this is not a new installation, and you area sure an internet connection is given and SRDx / Photoshop can talk through the firewall, then the reason behind this error message is different than what ...
Installed current version of SRDx on my macOS 10.15 or older computer. Now getting error message when starting.
The error message can be different. Most often your get something like "Could not complete the SRDx command, because file was not found." But it can also claims that "Could not complete the SRDx command because there is not enough memory (RAM)", or ...
The tabs to see different views (Original/Mark Defects/Optimized) are missing.
The tabs to see different views in the SRDx Photoshop Plug-in (Original/Mark Defects/Optimized) are not displayed on my computed. This can happen with Photoshop 2025 on macOS and older versions of SRDx. From our test results, the release 1.3.3.1 ...
Where can I download the latest graphics cards drivers to support OpenCL?
The SRDx for Photoshop plug-in software wants to make use of Photoshop's performance option to use the power of the GPU for faster image rendering. On both platforms, macOS and Windows, you therefore want to make sure that this option (enable GPU, ...
Where can I download the current version of the SRDx for Photoshop plug-in software?
You received a direct personal download link in your original purchase confirmation email. You may also use these links to download the current version of the installer for Windows: www.silverfast.com/dl-srdx-win or for macOS: ...
It seems that I have my "Activation limit exceeded". Please help!
In case the SRDx for Photoshop plug-in complains that the "Activation limit is exceeded", you want to get in touch with us for an activation counter reset. Please note that the license is a single-place license. In order to use it with multiple ...
I get a warning "Your offline time has expired". What now?
The plug-in wants to verify its activation validity. It therefore needs to connect to our license servers. Please make sure that you are online. Although not a generally a problem, it might be better to try launching the SRDx plug-in not from within ...
Can I use the "SRDx for Photoshop plug-in" software with Affinity Photo?
No, you can't. It can be used with 64 bit versions of Photoshop and Photoshop elements.
Can I use the "SRDx for Photoshop plug-in" software with Adobe Lightroom?
No, you can't. It can be used with 64 bit versions of Photoshop and Photoshop elements.