General
Transparency mode not available with Epson Scanner
The transparency: glass or transparency: holder settings are used to scan transparent images like filmstrips or slides which are positioned in one of the Epson holders or placed directly on the glass. Some Epson scanners have a detachable ...
Advanced Color Calibration in SilverFast
Advanced Color Calibration is a powerful feature in SilverFast that allows you to create an individual color profile for your scanner, ensuring accurate and consistent color reproduction in your scans. This process uses high-quality IT8 targets to ...
Scanner not found by SilverFast even though the latest scanner driver is already installed (Windows only)
Your scanner is recognised on the SilverFast welcome screen but as soon as you hit the "Start"-button, a message comes up saying that there is a problem regarding the communication between SilverFast and your scanner? Windows seems to behave ...
How do I deactivate SilverFast 9? I'm logged in on too many computers.
If you are logged in on to many computers at the same time, SilverFast 9 will not allow you to connect with another computer. You need to disconnect SilverFast 9 on one of your computers. If that computer is not at hand or no longer useable due to a ...
How can I change my SilverFast 9 e-mail address?
Changing Your Email Address in MySilverFast As a SilverFast user, you can easily manage your account settings, including your email address, through the MySilverFast portal. Updating your email address is a simple process that allows you to keep your ...
Are there free upgrades to SilverFast 9?
Yes, if you purchased your SilverFast 8 software new and within the last two months you are most likely eligible for a free upgrade to SilverFast 9. This also applies if you have purchased SilverFast 8 together with a new scanner. We provide an ...