Getting Started
How to connect a Nikon Firewire scanner like the LS-4000, LS-8000, or LS-9000 to a modern Apple Mac
Since Apple does no longer offer Macs with Firewire ports anymore, there is increasing demand to learn how to connect Nikon SuperCoolScan devices like the CoolScan IV ed, or the medium format LS 8000 and LS 9000 scanners to a current Mac. Here is how ...
My Pacific Image Eletronics (PIE), Reflecta, or Microtek Scanner is not found by SilverFast on Windows, although the driver is indicated to be properly installed in the device manager
The reason behind this phenomenon is that Windows doesn't tell SilverFast that there is a scanner available, when we ask for such info. Windows needs to be forced to update the driver to the one that is already installed. This seems to be an issue ...
Understanding the Rosetta 2 Prompt When Installing SilverFast 9 on Apple Silicon Macs
SilverFast 9 is fully compatible with Apple's newer ARM-based Mac computers (M1, M2, M3, M4 chips). This article explains how to handle the Rosetta 2 installation prompt that may appear during setup and what it means for your scanning workflow. What ...
Error 107 - why it might happen and how to get rid of it
You are trying to run SilverFast 9 and get suddenly an "error 107", when it still ran perfectly fine the other day? Well, it seems that your installation of SilverFast had been manipulated somehow. On macOS this often happens after having used a ...
Can SilverFast 9 SE and SE Plus Save Scans as 48-bit Color TIFF Files?
Many users working with high-quality scans, particularly those digitizing slides or negatives, prefer to save their scans as 48-bit color TIFF files. These files offer superior color depth and are ideal for later editing in third-party applications ...
Activating SilverFast 9
Unlike SilverFast 8, SilverFast 9 works without a serial number. Activation of the software and management of your licenses is controlled via your MySilverFast account. So don't be surprised if you don't get a serial number to unlock it after your ...
Get your SilverFast 9 license from an activation key
Some scanners come bundled with a SilverFast 9 activation key. That' an 8-digit key in two groups of 4: XXXX-XXXX. In order to get the license attached to this key, you need a MySilverFast account. As a new user, please create an account on ...
I am trying to purchase after using the demo version of SilverFast 9. How can I proceed to the shopping cart?
We appreciate your interest in our SilverFast software. Here's how you can navigate the purchase process: Access MySilverFast Portal: First, ensure you are logged into your MySilverFast account. If you don't have an account yet, you can create one by ...
Help! SilverFast simply closed, what can I do?
Question: I have been using SilverFast successfully for years until most recently. I opened SilverFast as usual and it simply closed? Answer: We understand the frustration when this happens and we are here to help you resolve this issue as quickly as ...
Windows cannot connect to Internet
Make sure that all Windows updates are fully installed. Incomplete, faulty and pending updates can deactivate required components. The behavior can be triggered by third-party security software. (e.g. Kaspersky, Norton, Sophos, Bullzip, Bitdefender, ...
Resolving Problems with Remote Drive Installations
If you encounter difficulties when trying to run the SilverFast 9 installation from a remote drive, there are a few steps you can take to resolve the issue. The first and most important step is to copy the installer file to your computer's local hard ...
Enabling Microtek ScanMaker i900 Drivers on Windows 10 and 11: A Step-by-Step Guide
Scanner drivers for the Microtek ScanMaker i900 are not installed automatically anymore since the release of Windows 10. The provided Microtek drivers do not carry a digital signature for Windows 10 and later and thus, are rejected by Windows 10 and ...
My Plustek OpticFilm Scanner isn't found by SilverFast running on Windows
Often times when SilverFast is not able to detect a Plustek OpticFilm scanner it will put out a "driver missing" notification error message. This article will help you to reinstall both, TWAIN device driver and SilverFast, when you are working on a ...
How can I set a different language?
You can change the language of the SilverFast user interface in the "Service" part of the Welcome Screen. In the Welcome Screen, click on "Service" and then select a language from the dropdown menu.
How can I scan several images at the same time?
With a flatbed scanner you can scan image by image or a selection of images in a batch. SilverFast is based on the use of frames. Each frame represents a single image and is going to be stored in a separate file. There is one active frame, which is ...
How Does Saving Work in SilverFast?
If you're looking to save or export your scanned images in SilverFast, here's a simplified breakdown: 1. Understanding Scans: SilverFast has two types of scans that serve different purposes in the image processing workflow. The **Prescan** is a ...
I purchased SIlverFast but my SilverFast 9 screen only shows a demo version.
In case you purchased a license, but SilverFast only offers you a demo please check the following points: Try logging in and out from the SilverFast 9 launch screen. Make sure the scanner shown on your invoice exactly corresponds to your scanner ...
Which Preset and Scan Resolution do I need?
SilverFast offers a preset and a resolution slider to control the input and output resolution of your images. If you plan to blow up an image, you need a resolution large enough to allow for the necessary scaling of the original image. You can set ...
To begin using the components of your SilverFast Archive Suite, follow these steps.
The Archive Suite is a bundle which consists of SilverFast Ai Studio and SilverFast HDR Studio. Each product must be installed separately. This can be done on two separate workplaces so one can be used for scanning and the other for post-processing.
I didn't get my SilverFast 9 license
You have purchased SilverFast 9, but haven't received any activation code to unlock SilverFast? That's fine. SilverFast 9 works without serial numbers. When you purchase SilverFast 9, a MySilverFast account is created for you, if you haven't created ...
Mac OS 10.15 or higher with an Epson Perfection V series scanners
Epson Perfection V series users on Mac 10.15 or higher, have the ICA Image Capture 5.8.9 driver installed as well. This is the Epson Perfection V300 and higher. ICA Scanner Driver v5.8.9 for Image Capture ...
How do I quickly get a natural looking image?
Understanding Scanner Dynamic Range: From Dark to Light Scanners see a much wider range of brightness than present in a slide/negative/etc. The darkest value it sees is if no light at all hits the sensor. The brightest value it sees is if all the ...