FAQ SilverFast 8 (legacy)
Reset SilverFast 8
To do this please follow these steps: - close SilverFast if it is running and re-launch it - enter the "Service Dialog" in the initial Welcome screen - check the box "Remove scanner Preferences" and then - click "Software Reset" - Quit SilverFast and ...
SilverFast 8 preview not working in macOS 13 Ventura, scans are just fine.
Your preview window doesn't update when you hit the prescan button? This is most likely a problem which is connected to macOS 13 Ventura and SilverFast 8. SilverFast 8 uses a version of Apple's color management system which was up to date when ...
Lost serial number for SilverFast 8
Can't find your serial number for activating SilverFast 8? No problem for registered customers. Enter your email address on the following website and to get an email with all your registered licenses: ...
Your SilverFast 8 serial number has already been registered
You have already registered your serial number. If you see this message, you are trying to register a serial number which is already in our database. We assume that you are trying to register again, because you got lost somewhere in the download and ...
Banding in my scan with SilverFast 8
If you have a stripes in your image in regular and broad fashion with no variation in colors, please try the following: 1) Start SilverFast only up to its welcome screen 2) Click on "Service Dialog" on the lower left corner 3) Click on the "Reset SN ...
I just updated and my SilverFast does not start anymore.
Please make sure, that the most recent updates are installed for all your SilverFast versions. When installing manually, each module must be downloaded and installed separately. The best solution is to use the automated update feature. This can be ...
My computer does not open the installation file on my DVD
Software installation is declined with a security warning This happens when an installation DVD is outdated. Operating systems are regularly updated with new certificates for installed software. These of cause can not be applied to older DVDs and ...
Activate SilverFast 8 without CD/DVD or CD/DVD drive
You can exchange your registered serial number for another serial number that works without a CD on our website: https://www.silverfast.com/problemreport/en.html?filter=form&sub=quick&topic=bundle Please note that you have to register the serial ...
Why is my SilverFast 8 (legacy) serial number flagged as invalid?
First, please double check for any possible typos when you entered your serial and also please check if you have confused any characters. For example the 30-digit SilverFast 8 serial number actually doesn't include an O or a 0 (zero), because it's ...